Our Services

Personal Translations
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We cater for all the document translation needs of immigrants starting a new life in Australia.
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Birth certificates
Marriage certificates
Diplomas
We also serve all other multilingual requirements of Australia’s communities in various fields.
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Corporate Translations
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Australia’s business community can rely on us for their multilingual communication needs.
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Business contracts
Government regulations
Business insights
Our utmost care afforded to the nuances ensure the translation conveys meaning fully while preserving the integrity of the source language.

Government Translations
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We offer Australian Government agencies the means for effective communication with its diverse linguistic and cultural communities.
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Public policies
Health Education
Regulations
We equally cater to translation needs of foreign documents not available in English.
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Why Us?
Record Turnaround
Our highly efficient translators can cater to your tight deadlines, providing you with the fast delivery of your documents to ensure you meet your objectives. In a fast-paced world, we understand that certain document translations require urgency. This acknowledgment, paired with Phoenix Translations' stringent quality-control, ensures your documents are delivered within 24 hours while ensuring your translation needs are met at their highest degree.
NAATI
NAATI Certified
NAATI certification is the benchmark of quality in the translation industry in Australia. This means that our certified translators have passed NAATI’s rigorous tests and have proven skills to deliver accurate, precise, impartial, and culturally relevant translations to our clients. Receiving this accreditation is a mark of excellence for our translators and the stamp we put on our document translations is a guarantee of wide acceptance everywhere in Australia.
Quality Assurance
We ensure the quality of translations through the adoption of industry best practices, multiple checks of translations and a set of in-house rules and assets, including standard glossaries of specialised terms that ensures consistency and the most accurate choice of terms. Each translation is checked by a proofreader and a quality controller before delivery to the client. This ensures the absence of both factual and grammatical errors, and that the translation matches the original document and meets Phoenix Translations quality standards.
Cultural &
Linguistic Nuances
Have you faced an instance where a translation sounded awkward or didn’t make sense in the target language? We guarantee you culturally appropriate translation that is politically correct and delivers the proper meaning. Our multicultural work environment provides us with a deep insight into the cultural and linguistic nuances that underline the source language, which - if not addressed - can negatively impact the translation.
Readability
We are focused on the clarity, flow of sentences and cohesion of translation to make it comprehensible for a wide audience across all government and private sectors. Readability is not limited to the translated text, but also covers presentation of the document, which means formatting, choice of font, spacing, among other factors, to enhance readability.
Expertise
Backed by an experience of more than 20 years, we have developed specialisations in various areas of translation. While all our team members are capable of providing quality translations on any topic from their native language, each translation document is assigned to the translator with the most relevant expertise to deliver optimal results.
Confidentiality
Every member of our team signs a non-disclosure agreement that guarantees confidentiality and privacy of clients’ documents and personal information. This is part of a broader commitment to not only comply with the high quality standards and procedures that we have adopted inhouse, but also with the Australian Institute of Interpreters and Translators (AUSIT) Code of Ethics and Code of Conduct (AUSIT) .